TICKET SYSTEM · FREE
A member presses a button and a private support channel opens; staff claim it, the conversation ends, the channel closes and the transcript is saved. Groyt's ticket system works with up to 5 buttons per panel, each with its own category, team and form.
Set up the panel with /ticket setup. Each button is tied to its own category, staff role and an optional opening form: "Purchase", "Complaint", "Partnership" and so on. The panel image and text are edited from the dashboard with a live preview.
The ticket card has Claim · Add Member · Remove Member · Close buttons. On close, an HTML transcript of the conversation is saved and can be DMed to the member. On Premium servers, an AI summary (problem / actions / result) is also produced on close.
DMs go out when a ticket is opened, claimed, closed or left unanswered for the time you set; you pick the recipients separately for each event. Abusive members, or members with a certain role, can't open tickets thanks to the blacklist.
/ticket setup; pick the category, staff role and buttons.Yes. Panels, forms, DM alerts, transcripts and the blacklist are free. Only the AI summary is Premium.
Yes. You can set up separate panels for different channels and use up to 5 buttons per panel.
You set the limit in the ticket settings.
There's a separate application system for applications: questions are asked as a form and answers land in the review channel as a card.