COMMAND Β· TICKETS
Sets up and manages the ticket system β up to 5 buttons per panel, each button can open with its own category/team/form. The π« Blacklist and π¬ DM Alerts buttons on the general screen open those panels directly; the panel menu has a per-panel DM alert setting. Works as a slash (/) and prefix (g!) command.
Sets up and manages the ticket system β up to 5 buttons per panel, each button can open with its own category/team/form. The π« Blacklist and π¬ DM Alerts buttons on the general screen open those panels directly; the panel menu has a per-panel DM alert setting.
π« Ticket blacklist panel. Blacklisted members and those with banned roles can't open tickets from the panel; when they press the button they see a private warning with the reason. The panel has a π banned role menu (e.g. a @ticketban role; at most 10), an β Add Member window (5 people at once + reason), a β remove menu and pages. The optional hidden option shows the panel only to you. Also opens from Dashboard β Ticket β Ticket Blacklist and the π« Blacklist button in /ticket setup. Every add/remove is written to the ticket log channel and the π« Ticket Blacklist category in /log. Required permission: Manage Server or ticket staff. Prefix: g!ticket blacklist Β· g!ticketblacklist Β· g!ticket bl.
Prefix: g!ticket karaliste g!ticketkaraliste g!talepkaraliste g!ticket kl g!ticket blacklist
π« Adds a member (user) or role (role) to the ticket blacklist; the optional reason is shown to the member. In prefix you can mention several members/roles, and someone not in the server can be added by ID. The server owner and bots can't be added. Prefix: g!ticket blacklist add @member reason Β· g!ticket blacklist-add Β· g!ticketblacklist add Β· g!ticket bl add.
Prefix: g!ticket blacklist add @member|@role [reason] g!ticket blacklist-add g!ticket karalisteekle g!ticketblacklist add g!ticket bl add g!ticket blacklist add
π Removes a member or role from the ticket blacklist; they can open tickets again. Prefix: g!ticket blacklist remove @member Β· g!ticket blacklist-remove Β· g!ticketblacklist remove Β· g!ticket bl delete (also unban, pardon).
Prefix: g!ticket blacklist remove @member|@role g!ticket blacklist-remove g!ticket karalistesil g!ticketblacklist remove g!ticket bl delete g!ticket blacklist remove
π¬ Ticket DM alerts. A neat DM goes out when a ticket is π« opened, π claimed, π closed and β° left unanswered (you pick the threshold in minutes). You pick recipients separately for each event: the member who opened the ticket, the staff who claimed it, everyone in staff roles and up to 5 specific people (e.g. yourself). The closing DM includes the conversation transcript (HTML). The general setting applies to all panels; you can give a panel its own setting or turn it off on that panel (/ticket setup β panel β Panel actions β π¬ DM Alerts; the π¬ DM Alerts button on the general screen). Limits: a staff cap per event, an hourly DM limit per server, the unanswered reminder once per ticket, and no DM to the staff member who took the action (can be turned on). With π§ͺ Test DM you can send samples to yourself. Can also be managed from Dashboard β Ticket β Ticket DM Alerts. Required permission: Manage Server. Prefix: g!ticket dm-alerts Β· g!ticket dm-alerts on/off Β· g!ticketdm.
Prefix: g!ticket dm-alerts [on|off] g!ticket dm g!ticket bildirim g!ticketdm g!talepdm
π« Opens the ticket management panel: panels, staff and π roles not to ping, blacklist, DM alerts, limit.
Prefix: g!ticket settings
Shows stats about the ticket system.
Makes an AI summary (PROBLEM / WHAT WAS DONE / RESULT) of an open ticket without waiting for it to close. β¨ Premium servers only.
| Command | Ne yapar? | Prefix |
|---|---|---|
/ticket setup | Sets up and configures the ticket system. | g!ticket setup |
/ticket karaliste | Manages the members and roles that can't open tickets. | g!ticket karaliste |
/ticket blacklist-add | Adds a member or role to the ticket blacklist. | g!ticket blacklist add @member|@role [reason] |
/ticket blacklist-remove | Removes a member or role from the blacklist. | g!ticket blacklist remove @member|@role |
/ticket dmbildiri | Sets up private notifications for ticket events. | g!ticket dm-alerts [on|off] |
/ticket settings | Opens the ticket management panel. | g!ticket settings |
/ticket istatistik | Shows ticket stats. | g!ticket istatistik |
/ticket summary | Summarizes an open ticket with AI. | g!ticket summary |
/ticket add-member | Adds a member to the ticket. | g!ticket add-member @member |
/ticket remove-member | Removes a member added to the ticket. | g!ticket remove-member @member |
/ticket on Discord and pick it from the list, or use g!ticket.