Button panel and categories
Each button can use its own category, staff role and closed-ticket category. You set the questions asked on opening. When a category fills up at 50 channels, Groyt opens a continuation category with the same permissions.
TICKET TOOL ALTERNATIVE
A Ticket Tool alternative
Ticket Tool is a bot focused only on support tickets. Groyt's ticket system does the same job: a button panel, categories, questions, transcripts and DM alerts. And moderation, registration and security are in the same bot, with no need for a separate bot.
- 🌐 English and Turkish interface
- 🆓 Core systems free
- 📝 Registration, jail, records
- 🌐 Dashboard with previews
- ⌨️ Slash + g! prefix
Transcripts and summary
The text and HTML transcript of a closed ticket goes to the log channel. With Premium, the AI summarizes the ticket under PROBLEM / WHAT WAS DONE / RESULT headings.
DM bildirimi ve karaliste
A DM alert when the member who opened the ticket gets a reply; a ticket blacklist for abusers; ticket stats per staff member. Details: ticket bot.
How do I set it up?
- Add GroytClick the invite link, pick your server and approve the permissions.
- Set up the same systemTurn on Groyt's equivalent of the system you use; each comes with a single setup menu. You can also do it from the dashboard.
- Try both together for a whileTest Groyt in a test channel; once you're sure, turn the same system off in the old bot.
- Remove the old botTwo bots doing the same job create double messages and double punishments. When you finish moving, remove the old bot's permissions.
FAQ
Can Groyt fully replace Ticket Tool?
It depends on which systems your server uses. Groyt has a button ticket panel, categories, transcripts and DM alerts; it also has community systems like registration, jail, records and staff stats. If you can't find the equivalent of a feature you use, ask in our support server.
Can I move my settings from Ticket Tool automatically?
No, there's no automatic transfer between bots. Since Groyt's setup menus are short, you can rebuild the same layout in a few minutes.
Is Groyt paid?
Core systems are free. Premium unlocks AI features, raises some limits and removes command cooldowns.